Use of this website constitutes acceptance of the following Terms and Conditions.
Alcohol Focus Scotland reserves the right to seek any legal remedies for any violation of these Terms and Conditions.
E-commerce
WorldPay
We accept payment by all major credit and debit cards, using WorldPay - the leading payment service provider (PSP) that we believe to be the most secure way for you to shop online.
WorldPay is a credit/debit card processing system that authorises transactions at the time of purchase. As part of The Royal Bank of Scotland Group, it provides a secure gateway for online shopping.
When you are ready to pay for the items in your shopping cart you will automatically be directed to WorldPay's secure site to enter your credit/debit card details for payment. WorldPay will authorise your card and take payment on our behalf before returning you to the Alcohol Focus Scotland website.
Security
WorldPay use the very latest security tools and techniques to provide cutting edge credit/debit card checking and authorisation systems for safe online shopping. These systems have been developed over several years, using state of the art technology and undergo regular scrutiny from their banking and other strategic partners to ensure they conform to their high standards.
By using industry standard encryption techniques you can be sure that your credit/debit card details are protected and secure. Your credit/debit card details are not passed onto any third parties, including Alcohol Focus Scotland. Your details are used by WorldPay only to process payment.
When you receive you regular bank statements, any payments made online for our goods will be identified as Alcohol Focus Scotland and WorldPay.
Cancellation/Refund Policy
Unless otherwise stated, the following standard sliding scale of charges applies if you cancel your place at an for Alcohol Focus Scotland course or event:
| Cancellation of place on course/event | Refund | Cancel orginal place but transfer to another course |
|---|---|---|
| 7 days or less prior to course | No refund | 85% cancellation fee |
| 8-21 days prior to course | 50% refund | 15% cancellation fee |
| More than 22 days prior to course | 90% refund | £10 administration fee |
A £10 administration fee will be charged on all substitutions. Places many not be transferred without prior agreement from Alcohol Focus Scotland.
National Licensing Conference places cancelled 6 weeks before the event will be liable for a fee which may the full delegate rate.
ServeWise Personal Licence Holder and Staff courses have different timescales applicable:
| Cancellation of place on course | Refund | Cancel original place but transfer to another course |
|---|---|---|
| 3 working days or less prior to course | No refund | 85% cancellation fee |
| 4-5 working days prior to course | 50% refund | 15% cancellation fee |
| More than 6 working days prior to course | 90% refund | £10 administration fee |
Refunds are given at the discretion of Alcohol Focus Scotland. Please note that Alcohol Focus Scotland may cancel a course or event up to 3 working days before the course or event. In this case, we will make every attempt to notify you and if you have prepaid, a full refund will be made available.
Ill health - Alcohol Focus Scotland reserves the right to request persons who appear unwell or show symptoms of any infectious or contagious disease to leave any training or event. Where candidates wish to transfer to training at a later date there will be no administration charge.
Refund policy for goods - A number of publications may be purchased from Alcohol Focus Scotland. Note that these are normally valid for a given period of time. Alcohol Focus Scotland can only offer a credit note where goods are still current and are returned in a reasonable condition. If the goods are damaged then a replacement will be made.
Disclaimer
Alcohol Focus Scotland makes every attempt to ensure the accuracy and reliability of the information contained in the publications and services stored, served and accessed by this web service, but this information should not be relied upon as a substitute for formal advice from the Alcohol Focus Scotland.
The materials contained on this web site are provided for general information and educational purposes only and do not constitute any form of advice.
Alcohol Focus Scotland, their employees and agents will not be responsible for any loss, however arising, from the use of, or reliance on this information. Alcohol Focus Scotland will not be liable for any special, incidental, indirect or consequential damages of any kind, including, without limitation, those resulting from loss of use, data or profits, however those damages may arise.
Alcohol Focus Scotland Website is provided "as is" without warranty of any kind, either expressed or implied. You should not presume that the information displayed is error-free or that it will be suitable for the particular purpose, which you have in mind when using it.
Alcohol Focus Scotland assumes no responsibility or liability for the completeness, accuracy or reliability of any information contained on or downloaded from or which are referenced, or linked to, this website.
You are advised to verify the accuracy of any information on the website before relying on it and any reliance you place on it is done at your own risk.
Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
Third party websites
This website contains links to websites, which are not under the control of Alcohol Focus Scotland. Alcohol Focus Scotland does not accept responsibility or liability for the operation or content of such websites. Inclusion of these links is for your convenience only and does not imply any endorsement by Alcohol Focus Scotland. You are responsible for complying with the terms and conditions of use of any linked site. No third party is permitted to link any other website to this website without obtaining the prior written consent of Alcohol Focus Scotland.
Copyright
This website and the materials on it are owned by Alcohol Focus Scotland. The information and materials on this website may be printed and used for personal purposes only. You may electronically copy or print extracts of materials from this website for such purpose only and without alteration, addition or deletion. Any other use requires the express written permission of Alcohol Focus Scotland. All rights reserved.
Restrictions on use
You may not access, use, download, copy, print, display, link, frame, store for subsequent use, transmit or distribute any information from this website except as expressly provided for in these terms and conditions.
Modification
Alcohol Focus Scotland may at any time modify these Terms and Conditions and the new version will be posted on the website. Your continued use of the website constitutes your agreement to these terms and conditions.
Applicable laws
This website (including these Terms and Conditions) shall be governed by Scottish law and the Scottish courts shall have exclusive jurisdiction over any disputes arising from this website.
Data Protection Notice
When responding to Alcohol Focus Scotland offers and promotions, Alcohol Focus Scotland and their companies will use your information for administration, customer services and targeted marketing. In order to fulfil our commitments to you we will disclose your information to our service providers and agents. We may contact you by mail, telephone, fax or email to let you know about any other Alcohol Focus Scotland products, services or promotions which may be of interest to you. Information is held in accordance with the Data Protection Act 1998.
