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Confused about what training you need to do? Read our guide to Staff Training Options Please email training or call 0141 572 6703 for more information on any of our training courses. You can now pay for many courses and events online. |
New - ServeWise online staff course
ServeWise and Quality Hospitality International have launched the ServeWise online staff course. The course meets the staff training requirements of the Licensing (Scotland) Act 2005 and is suitable for anyone who serves or sells alcohol. The course is overseen by a qualified ServeWise Trainer. It can be completed at your own pace and should take between 2 and 4 hours. Assessments are completed at the end of each section and the Record of Training is valid throughout Scotland. The course costs £35, with discounts available for employers buying 10 places or more.
Log on and start your staff training today at www.servewiseonline.co.uk
Certificate for Staff working in Scottish Licensed Premises (On-licence)
This is for full and part-time staff who serve alcohol in the on-trade (pubs, clubs, hotels and restaurants).
- Half day training course with follow-up home study
- Course content is specified by the Scottish Government and includes licensing law, understanding alcohol and working in licensed premises
- Delivered by Alcohol Focus Scotland licensed Trainers
- 30 question multiple choice assessment completed at the end of the training session, awarded by City & Guilds and accredited by Scottish Qualifications Authority for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise/City & Guilds publication "Workbook for Staff of Licensed Premises" is issued to candidates on the course and is included in the price.
Cost: £65
Time: 10am-4pm
Location: Alcohol Focus Scotland, 166 Buchanan St, Glasgow G1 2LW
For other locations click here
Dates:
12 Oct 2010
08 Feb 2011
Book online, call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk
BookCertificate for Staff working in Scottish Licensed Premises (Off-licence)
This is for full and part-time staff who serve alcohol in the off-trade (shops, off-licences, supermarkets).
- Half day training course with follow-up home study
- Course content is specified by the Scottish Government and includes licensing law, understanding alcohol and working in licensed premises
- Delivered by Alcohol Focus Scotland licensed Trainers
- 30 question multiple choice assessment completed at the end of the training session, awarded by City & Guilds and accredited by Scottish Qualifications Authority for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise/City & Guilds publication "Workbook for Staff of Licensed Premises" is issued to candidates on the course and is included in the price.
Cost: £65
Time: 10am-4pm
Location: Alcohol Focus Scotland, 166 Buchanan St, Glasgow G1 2LW
For other locations click here
Dates: To be confirmed
Book online, call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk
BookCertificate for Personal Licence Holders (On-licence)
This is for personal licence holders, managers and shift supervisors in the on-trade (pubs, clubs, hotels and restaurants).
- 1 day course with pre-course and follow up home study
- Delivered by Alcohol Focus Scotland licensed Trainers
- Course content is specified by the Scottish Government and covers an introduction to licensing, responsible operation of licensed premises and the effect of irresponsible operation on society and health
- 40 question multiple choice assessment completed at the end of the training session, awarded by City & Guilds and accredited by Scottish Qualifications Authority for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise/City & Guilds publication "Personal Licence Holder's Guide" is issued to candidates for pre-course reading and is included in the price.
Cost: £130
Time: 9am-5.30pm
Location: Alcohol Focus Scotland, 166 Buchanan St, Glasgow G1 2LW
For other locations click here
Dates:
24 Aug 2010
21 Sep 2010
19 Oct 2010
16 Nov 2010
14 Dec 2010
18 Jan 2011
15 Feb 2011
15 Mar 2011
Book online, call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk
BookCertificate for Personal Licence Holders (Off-licence)
This is for personal licence holders, managers and shift supervisors of shops, off-licences and supermarkets.
- 1 day course with pre-course and follow up home study
- Delivered by Alcohol Focus Scotland licensed Trainers
- Course content is specified by the Scottish Government and covers an introduction to licensing, responsible operation of licensed premises and the effect of irresponsible operation on society and health
- 40 question multiple choice assessment completed at the end of the training session, awarded by City & Guilds and accredited by Scottish Qualifications Authority for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise/City & Guilds publication "Personal Licence Holder's Guide" is issued to candidates for pre-course reading and is included in the price.
Cost: £130
Time: 9am-5.30pm
Location: Alcohol Focus Scotland, 166 Buchanan St, Glasgow G1 2LW
For other locations click here
Dates:
03 Sep 2010
26 Oct 2010
16 Dec 2010
22 Feb 2011
Book online, call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk
BookServeWise Licensing Standards Officers Qualification
Licensing Standards Officers Qualification info pack
This is for Licensing Standards Officers employed by their local Council. It may be useful for other people involved in monitoring licensed premises, such as Licensing Board administration staff or police.
- 3 day course with home study
- Delivered by Alcohol Focus Scotland licensed Trainers
- Course content is specified by the Scottish Government and covers an introduction to licensing, responsible operation of licensed premises and the effect of irresponsible operation on society and health
- 50 question multiple choice assessment completed at the end of the training session, awarded by Alcohol Focus Scotland and accredited by Scottish Qualifications Authority for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise publication "Handbook for Licensing Board Members" plus extra inserts is issued to candidates for pre-course reading and is included in the price.
Cost: £550 (Note where courses are for one or two people prices will reflect the increase in costs)
Time: 9am-5.30pm
Location: Alcohol Focus Scotland, 166 Buchanan St, Glasgow G1 2LW
Dates:
21,22,23 September 2010
Book online, call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk
BookServeWise Licensing Board Members Qualification
Licensing Board Members training leaflet
This is for Licensing Board members and Council licensing staff.
- 1 day course with home study
- Delivered by Alcohol Focus Scotland licensed Trainers
- Course content is specified by the Scottish Government and covers an introduction to licensing, responsible operation of licensed premises, the effect of irresponsible operation on society and health
- 40 question multiple choice assessment completed at the end of the training session, awarded by Alcohol Focus Scotland and accredited by Scottish Qualifications Authority for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise publication "Handbook for Licensing Board Members" is issued to candidates for pre-course reading and is included in the price.
Cost: £180 (Note where courses are for one or two people prices will reflect the increase in costs)
Location: venue will be arranged to suit candidates
Dates: courses will be arranged to suit candidates
Call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk
ServeWise Trainers Qualification
Trainers' Qualification leaflet
This is for people wishing to deliver ServeWise personal licence holder and staff training courses.
- 2 and a half day course with pre and post-course work as well as home study
- Delivered by Alcohol Focus Scotland licensed Trainers
- Course covers trainer skills, licensing law, associated laws, alcohol, people skills, formatting and delivery of the ServeWise Certificate for Staff working in Scottish Licensed Premises and ServeWise Certificate for Personal Licence Holders courses
- Assessed by written post-course work, awarded by Alcohol Focus Scotland. Mapped against the National Occupational Standards and accepted by City & Guilds as meeting the standards for delivery of training for the purposes of the Licensing (Scotland) Act 2005
- The ServeWise Trainer's Manual is issued to candidates on the course and is included in the price
- ServeWise Trainers must maintain their status by completing Annual Continuous Professional Development
- On completion of post-course work candidates recieve Qualified Trainer status. Trainers are expected to also undergo an observation of training, assessed against SVQ standards. Successful completion will confer Approved ServeWise Trainer status.
Cost: £575
Time: 9am-5pm, 9am-1pm (day 3)
Location: Alcohol Focus Scotland, 166 Buchanan St, Glasgow G1 2LW
Dates:
20,21,22 October 2010
08,09,10 December 2010
16,17,18 February 2011
There are entrance requirements for this course so online booking is not available.
Call 0141 572 6703 or email: training@alcohol-focus-scotland.org.uk



