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ServeWise provides training for the licensed trade in Scotland. ServeWise aims to set professional, responsible standards for all those involved in the sale of alcohol. Through our strong focus on social responsibility, ServeWise has shown that training does improve standards in the licensed trade. |
The Licensing (Scotland) Act 2005 requires training for all those involved in licensing.
Specialised ServeWise courses are available for each level. Find out which is the right one for you - Staff Training Options
Courses are run by Alcohol Focus Scotland and a network of satellite centres located throughout Scotland. Find your nearest centre below.
ServeWise provides a number of useful resources for the licensed trade. To order copies, please use the order form at the side of this page.
 | Workbook for Staff of Licensed Premises An ideal tool for Personal Licence Holders to use to train staff under the Licensing (Scotland) Act 2005. In addition to the information required by law, the Workbook includes details of other areas relevant to licensed premises. The Workbook supports the City & Guilds 7104-03 Certificate for Staff Working in Scottish Licensed Premises. Order now at www.amazon.co.uk
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 | Personal Licence Holder's Guide This book would be of interest to those wishing detailed information about the Licensing (Scotland) Act 2005 in an easy to read format. The Guide is supplied to all candidates attending the Certificate for Scottish Personal Licence Holders offered by City & Guilds and ServeWise and supports both the 7104-01 on-sales and 7104-02 off-sales courses.
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 | Refusals book For staff of licensed premises to record instances where they have refused service. Can be used to prove due diligence.
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 | A Personal Licence Holder's Guide to delivering successful staff training This training guide has been specifically written to assist personal licence holders who wish to train their own staff, providing a brief guide to planning and delivering a short course to meet the requirements of the Licensing (Scotland) Act 2005.
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| How not to lose your licence Written by accredited licensing specialist Tom Johnston, this book gives the licensed trade a plain English guide through the potential minefields of the Licensing (Scotland) Act 2005. |
| Conflict Management Buy now for only £9.99 |
Local ServeWise Training Centres
Courses are run regularly by Alcohol Focus Scotland and a network of registered satellite centres located throughout Scotland. Find your nearest centre below.
